Are you looking for the best secret shopper jobs? If yes, this article is going to give you a legit list of mystery shopping companies that you can apply to today.
Mystery shoppers are also known as secret shoppers, customer experience researchers, and shop evaluators.
But whatever name the position goes by, different tasks you may be asked to do include shopping in retail stores, asking a question over the phone or eating in restaurants, and reporting your experiences to help businesses improve their services.
This type of work is usually paid a flat fee, or you may be rewarded with a free meal. Also, you may get to keep the product you were asked to purchase during an assigned job.
If you like the idea of getting paid to shop, read on to learn about the best mystery shopper jobs.
Let’s take a closer look at legitimate mystery shopping companies that need people just like you to gather feedback on local businesses.
Do remember that mystery shoppers are seen as independent contractors, so you will have to take care of your own taxes.
But, a pro is that mystery shoppers are not employees so you can take on multiple mystery shopping jobs at one time.
Best Mark was founded in 1986 and has since become hugely well-known in the mystery shopping industry.
They need mystery shoppers that are detail orientated and are able to follow client requirements.
You must be 18 years of age or older, have good internet access, and have proficient written communication skills.
They need people for customer experience research in three roles:
- Mystery shopping. Pose as a customer and complete secret shopper jobs in-store.
- Intercept interviewers. Gather customer experience information as they exit a store or restaurant.
- Compliance auditors. Review a company’s adherence to guidelines such as product placement and employee procedures.
To sign up for their secret shopper jobs, click ”Apply Now”, fill out your information, and wait to see if you get approved.
Intellishop is a reputable company that uses mystery shoppers on a contract basis.
They are accredited by the Better Business Bureau and help businesses in a variety of different industries improve their customer’s experiences.
To get started, click the ”Sign Up to Be a Mystery Shopper” link and follow these steps:
- Click Sign Up
- Enter your email address
- Select your country from the drop-down list
- Fill out basic and demographic information
- Scroll through and sign the contractor agreement
Payment for secret shopper jobs is once monthly via PayPal.
Market Force Information
Market Force Information offers mystery shopping services for a range of businesses and has an A+ rating with the Better Business Bureau.
It’s free to sign up as a Market Force mystery shopper, and you can even use their mobile app to complete a mystery shopping assignment on the go.
All you need to do is sign into the app, search for available mystery shopper jobs nearby, click to schedule, complete the shop, and send in your report.
Market Force pay rates vary depending on the assignment. But expect to get any purchases reimbursed, plus a little extra. And, you often get to keep what you were tasked with buying.
Secret Shopper has been providing mystery shopping services for various clients for over 25 years.
They’re part of the Mystery Shopping Provider’s Association and offer shopper challenge opportunities throughout the globe, including Africa, Asia, America, the Middle East, and Oceania.
The average pay for each job will vary but normally works out to an hourly rate of around $15 – $25. And, when visiting restaurants, you may be rewarded with free food.
To work as a paid Secret Shopper, you’ll need to be 18 years of age or older and have access to a computer and printer for sending in a report of each shop.
Click ”Sign Up to Shop” to get started, select your country, and fill out your basic information.
A Closer Look
A Closer Look are mystery shopping experts who work with hundreds of customers across a variety of industries.
You’ll find mystery shopper jobs in hotels, restaurants, grocery stores, retail stores, senior living venues, and entertainment outlets.
To become a mystery shopper with Closer Look, click the ”Sign Up” link and complete the application process, which should take around 10 minutes.
Once registered, you can scroll through available opportunities in your area and read through client instructions to see if you’d like to take part in the shop.
Perception Strategies offers healthcare-specific mystery shopping services helping providers evaluate patient and health consumer experiences.
While many secret shopper jobs are performed on-site in hospitals, clinics, and outpatient services, they often enlist mystery shoppers to work over the phone or online.
To apply to be a mystery shopper with Perception Strategies, you’ll need to live in the US, have computer access and fill out your basic details on the sign-up form.
Sinclair Customer Metrics
Sinclair Customer Metrics has been providing mystery shopper services since 1987, and they have an A+ rating with the Better Business Bureau.
Each mystery shopping job is tailored to meet the requirements of a client, including improving unit operations and enhancing customer service.
A few types of mystery shopping you may be asked to perform include:
- On-site mystery shopping
- Video mystery shopping
- Telephone mystery shopping
- Competitor mystery shopping
To join their mystery shopper team, head to the sign-up page and follow their application process.
Confero Inc is a company that provides customer experience and operational insights to businesses in a range of different industries.
They also offer telephone mystery shopping, on-site and online mystery shopping, compliance audits, social media monitoring, and customer surveys.
To get paid as a mystery shopper with Confero, you must:
- Register with your basic information
- Read and accept the independent contractor agreement
- Answer some questions to get matched with the best evaluations
- Check the job board for opportunities in your area
- Review client mystery shopper guidelines
- Conduct the mystery shop
- Submit your completed report and get paid
Yardi Matrix is a commercial real estate market intelligence company that hires mystery shoppers to work on the phone gathering information about buildings and apartment complexes.
The work requires you to take on the role of a potential renter and talk to property managers and landlords.
The company researches and reports on a range of housing solutions, including student housing, office, industrial complexes, self-storage facilities, and more.
Keep an eye out on the Yardi Matrix careers page to see when mystery shopper opportunities become available.
Second to None
Second to None offers mystery shopping, compliance audits, customer surveys, and brand reputation monitoring.
They work with a variety of industries, including:
- Grocery stores
- Fast casual dining
- Consumer products or services
In this business for over 30 years, they have an A+ rating with the Better Business Bureau and regularly need mystery shoppers who want to earn extra money on the side.
To get started, click ”Create a Shopper Account”, create your personal shopper profile, and instantly gain access to the national job board of mystery shopper assignments.
Call Center QA
Call Centre QA provides quality assurance and evaluation services for call centers.
They implement individualized telephone mystery shopper programs for clients so they can get an accurate look at how call center agents are dealing with customers.
They hire telephone mystery shoppers from throughout the United States with no previous experience.
To become part of the team, you’ll need:
- To be at least 18 years of age
- Be comfortable talking on the phone
- Great listening skills
- Good written communication skills
- To be detail-oriented
Each telephone mystery shop pays $5 and lasts about 10 minutes, with you being required to submit a brief online feedback form.
Final Thoughts on the Best Mystery Shopper Jobs
As you can see, there are many secret shopper jobs available for the taking.
If you’re looking for a fun and easy side gig that pays you money to do what you normally do anyway, mystery shops are well worth looking into.
You get to go shopping, try new products, meals, or services, earn money, and often get to keep items you were tasked with purchasing.
Just be aware that there are scams out there, so always research any company you are considering signing up to and avoid any asking you to pay a fee upfront.